How it Works

1. What kind of disability/work related expenses can qualify?

Use of your car or public transportation to/from work can count.  A computer, Internet fees and cell phone charges can qualify.  Health care expenses not covered by insurance count.  Child or elder care that allow you to work or personal care assistance provided by professionals or family can qualify. Job training or additional education that will allow you to grow in your field or prepare for another position are eligible expenses.  Almost everyone will be able to identify a few hundred dollars of such monthly expenses.   A session with one of our counselors will help you identify expenses unique to your situation.  Some expenses will be monthly.  Others may be major, with reimbursements spread across many months.  We will make distribution of reimbursements as automated and simple as possible.

2. What must I do to qualify for expense reimbursements from AATakeCharge?

You must work and earn at least $1,050 per month from your employment to receive initial reimbursements. To receive all reimbursements you must eventually leave the benefit rolls due to your work earnings. The reimbursements you receive depend on your category.

Click here to identify your category.


3. This sounds almost too good to be true. How can I be sure that AATakeCharge will really reimburse certain work related expenses?

Call the SSA Ticket-to-Work program at (866) 968-7842 to verify that AATakeCharge has been an approved EN in good standing since 2008.

4. How do I sign up to receive reimbursements from AATakeCharge?

You must have a telephone conversation with one of our agents before you can assign your ticket to us.   Call 1-855-460-8226 between the hours of 8:30 AM – 4:00 PM CT M-F. 


5. Can AATakeCharge provide me with services other than work support payments?


AATakeCharge staff include a certified benefits planner. And staff will send you regular information/advice based on areas of concern to you. Our input is designed to help you survive and thrive in your work effort.

6. What happens if I go back on SSDI or SSI benefits due to an unsuccessful work effort - but hope to try again at a later time?

Your work support payments from AATakeCharge Milestone will stop during months in which you are back on disability benefits. But they will resume once you again leave the benefit rolls due to another work attempt. It is not at all unusual for an individual with a severe disability to make several work efforts before finding a situation that allows them to remain off benefits long-term.

Those who have never assigned their Ticket to AATakeCharge can do so during a period in which they are receiving SSDI or SSI benefits. Those who have already assigned their Ticket to AATakeCharge will not have to re-assign it if they go back on benefits. Your work support payments will re-start once you make another work attempt and meet the earning goals. Just make sure we have your correct phone number and email address. We can’t deliver payments if we can’t find you.

7. Where does AATakeCharge get the money to provide me with monthly work support payments?

It comes from the Social Security Administration (SSA).

If you assign your Ticket to an Employment Network (EN) and achieve targeted earnings from your work, the EN which holds your Ticket and is supporting your work effort will receive payments from SSA. If you assign your Ticket to AATakeCharge Milestone, LLC, we pass some of that money back to you in the form of reimbursements for disability/work related expenses.


Contact us at (844) 712-8373  between the hours of 8:30 am to 4:00 pm CST Monday through Friday.

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